Chat Support Agent

About this role

Provide real-time support to customers through live chat. You'll answer questions, resolve issues, and ensure customers have a great experience. Flexible scheduling makes this perfect for work-life balance.

Requirements

• ✓
  Fast and accurate typing skills
• ✓
  Multitasking ability (handle multiple chats)
• ✓
  Positive and friendly attitude
• ✓
  Basic technical troubleshooting skills

Responsibilities

• Handle 3-5 simultaneous chat conversations
• Provide quick and accurate responses
• Use knowledge base to solve customer issues
• Collect customer feedback